The Fabulous Team that is Calais Spas Pool & Billiards have made a dream come true for many people to enjoy this summer and years to come! Our new pool liner was installed with great skill, knowledge, care and pride. Not to mention unplanned and magically fit into their busy season... Gary, Murray, Leah, Darrien and the entire team of technicians, are the reason our pool went from gross to gorgeous greek bath house... We thank them all for their exceptional service, skill, organization and talent. Every single employee has gone above and beyond in customer service as i have interacted with the entire team over the years. I honestly have recommend Calais Spa to everyone who owns, operates or wants a pool. It is our Oasis at Home You are all outstanding! Thank you so much!

Jennifer Percevault

We've been a satisfied customer of Calais Spas in Nanaimo for about 20 years: we purchased 2 spas and 1 billiard table. Service through the years has been excellent. We just bought our second spa, and its delivery and installation was on-time with no surprises. Glitches on start-up were quickly resolved with the usual good, friendly service. We highly recommend Calais and their products.

Cindy Cartier

We went in to get our water tested and Cole was very quick with it and knowledgeable with the few questions we had. We are new to hot tubing and it was nice to get reassured on a few items. Also Cole showed us which chemicals we will be needing for maintenance. Great store will keep coming back.

Carson Rush

The service was friendly and the staff is very knowledgeable. We were shopping for Billiard equipment. The staff was very helpful in determining what our needs are. They were respectful of our budget and made excellent recommendations that completely met our needs and exceeded our expectations. We ended up purchasing two pool cues and having 3 repaired/maintained. I work for a non profit society and I so very much appreciated the community spirit of the staff. Outstanding customer service and the expertise provided is truly exceptional. A bonus was I learned they have sauna supplies too! We will definitely return!

J. Rowley

We have both a swimming pool and hot tub and if you need anything this is the place to go. They have helped us so much the past year. They are so knowledgeable about their products and stand %100 behind what they sell. Every issue we've had with our hot tub and outdoor pool, they have solved. I like how you can bring a sample in of your water, and within minutes they know the problem and provide you with a printout of it. Very friendly owner and staff.

Cheryl Moore

Very professional team of hot tub and pool specialists. They have great service and very knowledgeable staff. Highly recommend.

Chris Cathers